We are confident that all Body Back products will arrive in first quality condition. All sales are final. However, if a product is damaged or defective, we will replace it. To provide you with the best service, please inspect all shipments immediately upon arrival/receipt. Contact Body Back Company at returns@bodybackb2b.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will not be accepted if it is held for more than 5 days after receipt.

Body Back Buddy, Body Back Jr., and DaVinci Tool Lifetime Warranty:

Every Body Back Buddy Self-Massage Tool, Body Back Jr., and DaVinci Tool is made in the USA from the highest quality materials and comes backed by a lifetime warranty. If your tool ever breaks or structurally fails in any way, we will replace it for free.

All of our products are warranted against defects in materials and workmanship for 1 year, except Body Back Buddy, Body Back Jr., and DaVinci Tool which are warranted for a lifetime.

You may contact us anytime at customerservice@bodybackb2b.com for a prompt reply. We strive to establish long-term relationships with all of our customers and we want to do everything possible to make your experience with us a great one! Please have your order number ready for any inquiry.

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